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I Have an Emergency!

1. Assess the Situation
The following are considered maintenance emergencies under your lease:

Emergencies Include:

  • Fire

  • Flooding or water leaks that could cause significant property damage

  • No hot water or cold water

  • Overflowing toilet

  • Any electrical or gas failure

  • No heat when outside temperature is 55°F or lower

  • No A/C when outside temperature is 80°F or higher

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2. Submit a Maintenance Request
All maintenance requests — both emergency and non-emergency — must be submitted through the Landlord Studio Resident Portal: LandlordStudio.com or the Landlord Studio app.

 

After-Hours or Holiday Emergency?
After submitting your request online, please call and text (913) 237-4520 with the following:

  • Time work order was submitted

  • Your name and phone number

  • Your property address

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3. Follow Next Steps
A member of our service team will reach out to guide you through the next steps and coordinate any necessary repairs.

 

Safety First! If you are experiencing an emergency that poses an immediate risk to life or safety — such as a fire or gas leak — please call 911 immediately.

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